AfricaWithUsBoldLogo_png-removebg-preview

FREQUENTLY ASKED QUESTIONS

The following are some of our most frequently asked questions. If you do not find the answer to your question below, please do not hesitate to reach out to us at info@africawithus.com and submit your question directly to our staff.

  • Daily food (breakfast & dinner and selected lunches)
  • All Domestic transportation (including any flights between countries and daily ground transport)
  • All group activities
  • Different daily workouts every morning
  • Accommodation
  • Gifts from your Hosts
  • International flight
  • Cost of any required vaccines, covid tests or malaria pills
  • Travel insurance

For US travelers we originate most flights from New York City, and or Washington DC. Those leaving from outside those cities will either take a connecting flight to one of those cities or a separate route that makes sense with the trip itinerary timing. Our travel agent will be available to assist all travelers in getting the best fit flight route that aligns with the group arrival and departure itinerary

All Flight bookings are through our Travel Agent, Lesley Hope. Please click here to make your flight arrangements.

  1. Please refer to the online form Please allow 48-72 hours for us to respond.
  2. After our agency receives the form, our Hope4More Travel team looks for best flight options based on guest’s location, dates, time needed to arrive by in destination based on itinerary, guest’s desired ticket category and any other special circumstances related to the guest.

    Please Note: There is a service charge of $100 USD per ticket plus credit card processing fees.
  3. Our team emails guest best flight option(s) based on trip itinerary, layovers and arrival/departure times and guest’s preferences.
  4. Guest approves option or provides feedback about the option(s) presented. Guest emails photocopy of passport info page with picture.
  5. Once flight option is approved and our agency receives the passport copy, Hope4More Travel emails guest an invoice to authorize payment of the ticket and service charges.
  6. Ticket is booked and payment is processed.
  7. Our team emails guest flight confirmation/ticket information. Ticket is to be immediately reviewed by guest for any possible errors and notify us if any within 24 hrs.
  8. Guest has the option contact airline regarding seat selection and meals directly or have our team handle it on their behalf.

Travel insurance is required. We have made agreements with a world-class travel insurance company called World Nomads. You can receive Covid Cancellation coverage, stolen baggage coverage, medical coverage, and more. Whether you purchase travel insurance through our recommendation or purchase your own we require all our travelers to obtain travel insurance.

Yes, we will have local medical facilities and doctors available, if needed. However, you are responsible for protecting your own well-being and personal property before, during, and after the trip. This includes ensuring any and all vaccinations, inoculations, or prescribed medications are taken as directed by your local doctor and/or travel clinic for the areas visited.

Not every country we visit requires a visa, but for those that do you will need:

  • Valid passport for at least 6 months
  • Yellow fever vaccination (if the country requires it)
  • Two valid passport size photos
  • Where we’ll be staying (we will provide)
  • Host letter (we will provide)
  • Trip itinerary (we will provide)

All trips are double occupancy. You have the option of a single occupancy upgrade to have a private room. Otherwise, you will be paired with a roommate (you’re welcome to choose your roommate as well).

Depending on which country we’re visiting, you will have a list of recommended shots and vaccinations from your doctor. However, the main required vaccination, in many of the countries we’re visiting, is yellow fever. Here is a list of places you can get your yellow fever shot. You can get this from your general physician or you can visit these options below:

  1. http://www.passporthealthusa.com/vaccinations/yellow-fever/
  2. https://www.globaltraveler.com/yellow-fever-vaccinations/
  3. http://www.travelersmedical.com/yellowfever.htm

Find a local clinic in your area to get it done.

Malaria pills can and should be taken to prevent malaria. Malaria is like getting the flu in the United States. It is something that can be serious, just like the flu. However, most don’t contract it, especially with preventative measures. You need to start taking malaria pills 1 week before you leave, the whole time you’re in-country and then a few days upon return. You can get the pills from multiple locations, including online. The pills are called artemisinin.

These particular pills have been personally tested, have nutritional value, and no side effects – Artemisinin

Everyone has their preference of what pill they prefer but you need to be preventative.. The worst thing to do in this case is to do nothing.

You are given the option to pay in full or in smaller monthly installments by credit card or e-check.

All workouts and dance sessions are highly suggested but NOT mandatory.

Buying Purchase Protection at time of checkout is OPTIONAL. However  we strongly suggest it because when you buy Purchase Protection, you can be reimbursed if  you are unable to attend the trip unexpectedly due to health reasons or something else urgent. Read more about purchase protection here. Please note that purchasing travel insurance is still mandatory to come on the trip. Travel Insurance is separate from Payment Protection. The difference is that payment protection covers your trip if you can’t attend. Travel Insurance covers your expenses ( medical,damage, theft, etc) while you’re in country

There are NO REFUNDS. However, In the rare event that it becomes necessary to cancel the trip for reasons beyond our control, such as pandemic restrictions, terrorism, strikes, acts of governments, weather, etc. we will reschedule or cancel the trip and you will automatically receive 100% trip credit. If you purchase “purchase protection” on your trip through our payment processor when you put down your deposit if you have to cancel for any reason you submit a claim and once it’s approved, our processing company will provide you a refund

In the event that we need to cancel or postpone any trip because of COVID restrictions or regulations Guests with existing bookings will receive full credit of the price paid towards the newly scheduled trip, or any other trip of choice. If none of those options are suitable for the traveler, a full refund of the trip will be granted without cancellation penalty or fee.

If you do not find the answer to your question on this page, please do not hesitate to use our contact page and submit your question directly to our staff.

Loyalty Discount

We are appreciative of the loyalty of our travelers and want to reward them. So we created the Loyalty Discount. Our Loyalty Discount rewards past Africa With Us Travelers with a 5% discount which is applicable to the entire standard trip balance. Please note that discounts do not apply to upgrade options. After you make your purchase, the discount will be subtracted from the remaining balance. Please ensure you put the words “Loyalty Discount” in the Order Notes box at checkout and tell us the year of your last trip with us and the country.

Pay In Full Discount

Our Pay In Full Discount rewards those who pay for the entire trip at once with a 3% discount. This discount is applicable until 30 days before the trip. Please note that discounts do not apply to upgrade options. After you make your purchase, the discount will be subtracted from the remaining balance and a Pay In Full invoice will be emailed to you. Please ensure you put the words “Pay In Full Discount” in the Order Notes box at checkout.

For every person you recommend on the trip you will receive a $150 credit for. This credit can go towards the balance of a current trip or credited towards a new trip