- info@africawithus.com
The following are some of our most frequently asked questions. If you do not find the answer to your question below, please do not hesitate to reach out to us at info@africawithus.com and submit your question directly to our staff.
Daily food (breakfast and selected meals as outlined in the itinerary), all in-country transportation including applicable regional flights and ground transportation, accommodations, and all scheduled activities and excursions listed in the itinerary.
International airfare (unless specifically stated), required visas and vaccinations, mandatory travel insurance, personal shopping and souvenirs, optional activities not listed on the itinerary, gratuities, and personal expenses.
International airfare is not included unless specifically stated. We provide recommended flight routes and guidance.
Many U.S. travelers depart from New York City or Washington, DC, though routes vary by traveler location.
Our team will provide recommended flight options to help coordinate arrivals.
Yes. Travel insurance is mandatory for all Africa With Us travelers. It helps protect against trip cancellations, medical emergencies, delays, lost baggage, and other unforeseen events. Proof of coverage may be required before departure.
Yes, we will have local medical facilities and doctors available, if needed. However, you are responsible for protecting your own well-being and personal property before, during, and after the trip. This includes ensuring any and all vaccinations, inoculations, or prescribed medications are taken as directed by your local doctor and/or travel clinic for the areas visited.
Visa requirements vary by destination and nationality. Travelers are responsible for obtaining all required travel documents, including a valid passport, visas, and vaccination documentation where required.
Trips are double occupancy by default, with an option to upgrade to single occupancy. We will pair solo travelers with a same-gender roommate whenever possible.
If a roommate cannot be found 60 days before departure and you have not selected single occupancy, the single-room upgrade fee will apply.
Absolutely. Many of our travelers join solo and leave with lifelong friendships.
Requirements vary by destination. Yellow Fever vaccination is commonly required for many African countries. Consult your physician or travel clinic before departure.
Malaria is present in many countries we visit, but it is highly preventable. We recommend taking malaria pills starting 1 week before departure, throughout the trip, and for a few days upon return. The holistic option our team personally recommends with no side effects is Artemisinin. Always consult your doctor for the best option for you.
You may pay in full or through monthly installments. A non-refundable 20% deposit is due at booking. Bookings made within 30 days of departure require full payment at the time of booking.
Travelers should be able to comfortably walk at least one mile and participate in light to moderate activity during the trip.
No problem. All dance and fitness activities are encouraged but never mandatory.
Yes. Itineraries may be adjusted due to weather, safety concerns, operational needs, or unforeseen circumstances. Equivalent substitutions may be offered when necessary.
Local medical facilities are available. Travel insurance may help cover eligible medical expenses and emergency assistance depending on your policy.
Africa With Us maintains a strict no-refund policy. If AWU must cancel a trip due to circumstances beyond our control, travelers will receive 100% trip credit toward a future trip.
There are no refunds for traveler cancellations. Because travel insurance is mandatory, travelers may be eligible to file a claim with their insurance provider depending on their policy.
Guests will receive full trip credit toward a rescheduled trip or another AWU trip. Refund requests may be reviewed on a case-by-case basis.
If you do not find the answer to your question on this page, please do not hesitate to email info@africawithus.com and submit your question directly to our staff.
We will do our best to accommodate your plans; however, trip packages are sold as complete experiences and unused portions are non-refundable.
Yes. Returning travelers receive 5% off their trip balance using code AWULOYALTY.
Refer a friend to Africa with Us Site and have them click on trips tab and select the trip they’re joining
Make sure you remind them to mention your name for the “Who referred You” question when they register
Once they book the trip with us, you will get $150 in travel credit.
There’s no limit – the more friends you refer, the more you earn!
Yes. By participating, you consent to photography and videography that may be used by Africa With Us for marketing and promotional purposes.
We’d love to hear from you.
info@africawithus.com